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Transform customer experiences with AI-assisted voice video and chat | OD28

Microsoft Events
135K subscribers
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412 views 1 year ago #MSIgnite
Your communications platform is the front door for customers to reach your business. Are you using traditional one-size fits-all solutions? Learn how to use Azure to elevate and automate your customer interactions with AI. Build faster, human-centric responses ā€“ whether text-based through BOTs ā€“ or through integrated voice channels ā€“ all while providing a seamless escalation path for your teams, with the contextual information they need to respond to customer needs rapidly and effectively. š—¦š—½š—²š—®š—øš—²š—暝˜€:
  • Milan Kaur
 ā€¦...more
...more
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Transform customer experiences with AI-assisted voice video and chat | OD28
4Likes
412Views
2023Nov 16
Your communications platform is the front door for customers to reach your business. Are you using traditional one-size fits-all solutions? Learn how to use Azure to elevate and automate your customer interactions with AI. Build faster, human-centric responses ā€“ whether text-based through BOTs ā€“ or through integrated voice channels ā€“ all while providing a seamless escalation path for your teams, with the contextual information they need to respond to customer needs rapidly and effectively. š—¦š—½š—²š—®š—øš—²š—暝˜€:
  • Milan Kaur
  • Shawn Henry
š—¦š—²š˜€š˜€š—¶š—¼š—» š—œš—»š—³š—¼š—暝—ŗš—®š˜š—¶š—¼š—»: This video is one of many sessions delivered for the Microsoft Ignite 2023 event. View sessions on-demand and learn more about Microsoft Ignite at https://ignite.microsoft.com OD28 | English (US) | AI & Apps #MSIgnite

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Microsoft Events

135K subscribers