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How to supercharge an IT support desk using Azure OpenAI

Microsoft Reactor
115K subscribers
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1.6K views Streamed 2 years ago
What is the session about? The session is about how using Azure OpenAI to help IT support desks significantly reduce the time it takes to resolve incoming queries. Currently, this can be a laborious process as IT support analyst may have to analyze similar tickets and runbook files to understand how to resolve a query. Azure OpenAI can help these analysts to resolve tickets in seconds. Who is it aimed at? It's aimed at managed service providers, AI engineers, entrepreneurs as well as service desk professionals. Why should you attend? You should attend if you are interested in leveraging OpenAI to improve the ability of an IT support desk. [eventID:19143] ...more
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How to supercharge an IT support desk using Azure OpenAI
What is the session about? The session is about how using Azure OpenAI to help IT support desks significantly reduce the time it takes to resolve incoming queries. Currently, this can be a laborious process as IT support analyst may have to analyze similar tickets and runbook files to understand how to resolve a query. Azure OpenAI can help these analysts to resolve tickets in seconds. Who is it aimed at? It's aimed at managed service providers, AI engineers, entrepreneurs as well as service desk professionals. Why should you attend? You should attend if you are interested in leveraging OpenAI to improve the ability of an IT support desk. [eventID:19143]

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Microsoft Reactor

115K subscribers
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