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Smart Field Automation: Simplify the Complexity of Providing Service |
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2022Oct 19
Field Service Management (FSM) continues to evolve with ever increasing demand for richer customer experience to drive higher stickiness, wallet share, repeat orders and more. Technology continues to play a pivotal role in meeting CX expectations with enriching user experience and insights. At Infosys, we are heavily invested in this area tying together various Microsoft technology products - Dynamics 365, Power Platform, MS Teams, Customer Insights, IoT & Mixed Reality offerings - to cater to this space comprehensively. Infosys has a compelling offering around smart field service and is driving great success across industries leveraging it. Join the session to know more. Speakers:
  • Roxana Garcia Espejo
  • Satchal Khan
  • Sreeram L
  • Rithika Messiahdas
  • Nikhilesh Murthy
  • Keaton Perry
  • Sarah Roth
  • Darin Thompson
Session Information: This video is one of many sessions delivered for the Microsoft Ignite 2022 event. Find more content like this, visit the Microsoft Ignite channel -    / microsoftignite   #MSIgnite

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