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Customer Chats: Dave Rich from CSX at Microsoft Ignite 2024

Microsoft Events
135K subscribers
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145 views 1 month ago
Join us for an engaging conversation with Dave Rich from CSX, one of the premier freight railroad companies on the U.S. Eastern Seaboard. In this session, Dave walks us through CSX’s digital transformation journey powered by Microsoft Azure, and how cloud innovation is driving operational excellence in the rail industry. Here’s what you’ll discover: 00:50 - How CSX migrated to Azure in just six months 03:54 - Ways they’re using cloud technology to boost rail safety 05:35 - How AI and data analytics are elevating customer service and enabling predictive maintenance 06:37 - Key challenges they encountered during the migration and practical advice for others 08:22 - Exciting new developments with Microsoft Fabric and Copilot Studio Dave offers invaluable insights into how traditional industries can evolve and thrive by harnessing modern cloud capabilities. His approach highlights the importance of inclusive decision-making, calculated risk …...more
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Customer Chats: Dave Rich from CSX at Microsoft Ignite 2024
4Likes
145Views
Feb 272025
Join us for an engaging conversation with Dave Rich from CSX, one of the premier freight railroad companies on the U.S. Eastern Seaboard. In this session, Dave walks us through CSX’s digital transformation journey powered by Microsoft Azure, and how cloud innovation is driving operational excellence in the rail industry. Here’s what you’ll discover: 00:50 - How CSX migrated to Azure in just six months 03:54 - Ways they’re using cloud technology to boost rail safety 05:35 - How AI and data analytics are elevating customer service and enabling predictive maintenance 06:37 - Key challenges they encountered during the migration and practical advice for others 08:22 - Exciting new developments with Microsoft Fabric and Copilot Studio Dave offers invaluable insights into how traditional industries can evolve and thrive by harnessing modern cloud capabilities. His approach highlights the importance of inclusive decision-making, calculated risk-taking, and continuous innovation—ideas that resonate with our own passion for technology. Speakers: Dave Rich   / daverichsr   Rick Claus   / rickclaus   Check Out More: Don't miss Dave Rich’s breakout session from Microsoft Ignite, where he dives even deeper into the strategies and technologies powering CSX’s transformation. Check it out for a closer look at how you can navigate your own digital journey. https://ignite.microsoft.com/en-US/se... Thanks for tuning in! If you enjoyed this session, please like, subscribe, and drop a comment with your thoughts on CSX’s impressive transformation. Let’s keep the conversation going and continue exploring the future of technology together.

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Microsoft Events

135K subscribers