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Key Dynamics 365 Enhancements | Customer Service

Microsoft Power Platform
66.4K subscribers
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513 views 2 years ago
Your business needs are changing. Learn about recent Dynamics 365 enhancements to Customer Service. Committed to supporting resiliency, Microsoft continues to invest in cloud functionality that address customer service-specific use cases and support innovation. The product integrations, process automation, and data insights made possible by Dynamics 365 for Customer Experience can help transform your organization. 0:00 Introduction 0:46 Innovation roadmap 1:25 Omni-channel experience 5:20 Artificial Intelligence (AI) capabilities 10:06 Dataverse benefits ...more
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Key Dynamics 365 Enhancements | Customer Service
8Likes
513Views
2022May 26
Your business needs are changing. Learn about recent Dynamics 365 enhancements to Customer Service. Committed to supporting resiliency, Microsoft continues to invest in cloud functionality that address customer service-specific use cases and support innovation. The product integrations, process automation, and data insights made possible by Dynamics 365 for Customer Experience can help transform your organization. 0:00 Introduction 0:46 Innovation roadmap 1:25 Omni-channel experience 5:20 Artificial Intelligence (AI) capabilities 10:06 Dataverse benefits

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Microsoft Power Platform

66.4K subscribers