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Gain Deeper Customer Insights with CallMiner and Azure Cognitive Services | ODFP127

Microsoft Events
135K subscribers
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849 views 2 years ago #MSIgnite
Discover how combining best-in-class speech to text to text from Microsoft Azure Cognitive Services and industry-leading conversation analytics from CallMiner can dramatically improve customer experiences with your contact center, while enriching product, brand and employee experiences. Learn how you can analyze all your customer conversations across multiple channels, in real time or post-conversation, to improve contact efficiency, sales and marketing effectiveness, and product intelligence. To learn more, please check out these resources:  …...more
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Gain Deeper Customer Insights with CallMiner and Azure Cognitive Services | ODFP127
5Likes
849Views
2022Oct 13
Discover how combining best-in-class speech to text to text from Microsoft Azure Cognitive Services and industry-leading conversation analytics from CallMiner can dramatically improve customer experiences with your contact center, while enriching product, brand and employee experiences. Learn how you can analyze all your customer conversations across multiple channels, in real time or post-conversation, to improve contact efficiency, sales and marketing effectiveness, and product intelligence. To learn more, please check out these resources: Speakers:
  • Marco Casalaina
  • Douglas Horbelt
  • Will Stagl
Session Information: This video is one of many sessions delivered for the Microsoft Ignite 2022 event. Find more content like this, visit the Microsoft Ignite channel -    / microsoftignite   ODFP127 | English (US) #MSIgnite

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Microsoft Events

135K subscribers