Sign in to confirm you’re not a bot
This helps protect our community. Learn more

Who's Using Copilot? | ABN AMRO Bank Customer Story

Microsoft Power Platform
66.4K subscribers
<__slot-el>
<__slot-el>
608 views 2 weeks ago #CopilotStudio #Copilot #PowerPlatform
In this Microsoft Customer Story, we take a look at how the third-largest bank in The Netherlands, ABN AMRO Bank, transitioned to Copilot Studio for both their customer-facing “Anna” chatbot – operating across text and voice channels – and the “Abby” chatbot, which provides support to the bank’s employees. ABN AMRO Bank's IT Lead, Bobby van Groningen, said: "Thanks to the efficiency of Microsoft Copilot Studio, we’re now able to develop chatbot support for a wide range of business applications – and get them into production very quickly. At ABN AMRO, we are just beginning our joint Generative AI journey. But, with Microsoft Copilot Studio, we’re delivering the benefits of Generative AI quickly and effectively to our customers.” To find out more about this interesting Customer Story, click the link below: https://www.microsoft.com/en/customer... #PowerPlatform #CopilotStudio #Copilot #ABNAMRO ...more
...more
Who's Using Copilot? | ABN AMRO Bank Customer Story
16Likes
608Views
Mar 212025
In this Microsoft Customer Story, we take a look at how the third-largest bank in The Netherlands, ABN AMRO Bank, transitioned to Copilot Studio for both their customer-facing “Anna” chatbot – operating across text and voice channels – and the “Abby” chatbot, which provides support to the bank’s employees. ABN AMRO Bank's IT Lead, Bobby van Groningen, said: "Thanks to the efficiency of Microsoft Copilot Studio, we’re now able to develop chatbot support for a wide range of business applications – and get them into production very quickly. At ABN AMRO, we are just beginning our joint Generative AI journey. But, with Microsoft Copilot Studio, we’re delivering the benefits of Generative AI quickly and effectively to our customers.” To find out more about this interesting Customer Story, click the link below: https://www.microsoft.com/en/customer... #PowerPlatform #CopilotStudio #Copilot #ABNAMRO
How this content was made
Auto-dubbed
Audio tracks for some languages were automatically generated. Learn more

Follow along using the transcript.

Microsoft Power Platform

66.4K subscribers