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Shawn Tabor understands why organizations struggle with user adoption. With 20-years working on CRM initiatives and as Principal Architect for Hitachi, Shawn has spent his career helping customers through the persona and experience related challenges.
Hear why managing user adoption while moving to the cloud, can enable your organization to better understand users, build a plan to address solution challenges, create efficiencies and ultimately improve utility.
Conversation timestamps:
• [0:00] Intro
• [1:10] User adoption observations and challenges
• [1:47] Change management business impacts and value
• [3:18] Evaluating a customer’s current state
• [4:50] User adoption considerations
• [7:01] How does cloud migration help with user adoption?
• [11:05] Final thoughts on migrating to the cloud
Have migration questions? Join the Dynamics 365 Migration Community to connect with experts like Shawn and leverage resources that can accelerate your cloud journey.…...more
Successful cloud migrations end with user adoption | Migration Minded Part 5
4Likes
231Views
2022Feb 10
Shawn Tabor understands why organizations struggle with user adoption. With 20-years working on CRM initiatives and as Principal Architect for Hitachi, Shawn has spent his career helping customers through the persona and experience related challenges.
Hear why managing user adoption while moving to the cloud, can enable your organization to better understand users, build a plan to address solution challenges, create efficiencies and ultimately improve utility.
Conversation timestamps:
• [0:00] Intro
• [1:10] User adoption observations and challenges
• [1:47] Change management business impacts and value
• [3:18] Evaluating a customer’s current state
• [4:50] User adoption considerations
• [7:01] How does cloud migration help with user adoption?
• [11:05] Final thoughts on migrating to the cloud
Have migration questions? Join the Dynamics 365 Migration Community to connect with experts like Shawn and leverage resources that can accelerate your cloud journey.…...more