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Build AI-assisted communication workflows for customer engagement | OD20

Microsoft Developer
589K subscribers
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699 views 1 year ago #MSBuild
Programmable communication workflows can help your business adapt to changing customer needs in real time. But how can adding automation and AI assisted actions help optimize those customer experiences even more? Learn how Azure Communication Services is changing the landscape of customer engagement with intelligent calling features, automated interoperability into Microsoft Teams, and optimized communication workflows. Testimonials from NICE and Anywhere365. To learn more, please check out these resources:  …...more
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Build AI-assisted communication workflows for customer engagement | OD20
8Likes
699Views
2023May 24
Programmable communication workflows can help your business adapt to changing customer needs in real time. But how can adding automation and AI assisted actions help optimize those customer experiences even more? Learn how Azure Communication Services is changing the landscape of customer engagement with intelligent calling features, automated interoperability into Microsoft Teams, and optimized communication workflows. Testimonials from NICE and Anywhere365. To learn more, please check out these resources: Session Information: This video is one of many sessions delivered for the Microsoft Build 2023 event. View the full session schedule and learn more about Microsoft Build at https://build.microsoft.com OD20 | English (US) | AI #MSBuild

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Microsoft Developer

589K subscribers