Sign in to confirm you’re not a bot
This helps protect our community. Learn more

Anatomy of an outage and evolving our cultures towards transparency | BRK237

Microsoft Events
135K subscribers
<__slot-el>
<__slot-el>
54 views 4 months ago #MSIgnite
Transparent communication during outages is crucial. This session will outline our evolving approach to incident communication, emphasizing openness and trust with customers. We’ll review recent impactful outages, key principles guiding our strategy, and our process from initial response to post-incident reviews. Attendees will gain insights into our handling of real-world incidents and the steps we’ve taken to enhance clarity, accountability, and learning across the organization. 𝗦𝗽𝗲𝗮𝗸𝗲𝗿𝘀:
  • Sami Kubba
 …...more
...more
Comments are turned off. Learn more
Anatomy of an outage and evolving our cultures towards transparency | BRK237
2Likes
54Views
Nov 272024
Transparent communication during outages is crucial. This session will outline our evolving approach to incident communication, emphasizing openness and trust with customers. We’ll review recent impactful outages, key principles guiding our strategy, and our process from initial response to post-incident reviews. Attendees will gain insights into our handling of real-world incidents and the steps we’ve taken to enhance clarity, accountability, and learning across the organization. 𝗦𝗽𝗲𝗮𝗸𝗲𝗿𝘀:
  • Sami Kubba
  • David Steele
𝗦𝗲𝘀𝘀𝗶𝗼𝗻 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻: This is one of many sessions from the Microsoft Ignite 2024 event. View even more sessions on-demand and learn about Microsoft Ignite at https://ignite.microsoft.com BRK237 | English (US) | Infrastructure #MSIgnite

Follow along using the transcript.

Microsoft Events

135K subscribers