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Reinvent employee helpdesk experiences with generative AI | BRK162

Microsoft Events
135K subscribers
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190 views 4 months ago #MSIgnite
Empower your internally focused service teams with a robust set of capabilities that deliver speed, automation and operational efficiencies. Leverage solutions based on Microsoft Power Platform, Dynamics 365 Customer Service and Contact Center to reimagine the way you care for your employees, using conversational self-service, omnichannel engagement and advanced case management. Don't miss this opportunity to explore the latest products and technologies from Microsoft to modernize your ITSM and other internal contact center scenarios! š—¦š—½š—²š—®š—øš—²š—暝˜€:  ā€¦...more
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Reinvent employee helpdesk experiences with generative AI | BRK162
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190Views
Nov 252024
Empower your internally focused service teams with a robust set of capabilities that deliver speed, automation and operational efficiencies. Leverage solutions based on Microsoft Power Platform, Dynamics 365 Customer Service and Contact Center to reimagine the way you care for your employees, using conversational self-service, omnichannel engagement and advanced case management. Don't miss this opportunity to explore the latest products and technologies from Microsoft to modernize your ITSM and other internal contact center scenarios! š—¦š—½š—²š—®š—øš—²š—暝˜€:
  • Natasha Fattedad
  • Phil Gillingham
  • Alan Ross
š—¦š—²š˜€š˜€š—¶š—¼š—» š—œš—»š—³š—¼š—暝—ŗš—®š˜š—¶š—¼š—»: This is one of many sessions from the Microsoft Ignite 2024 event. View even more sessions on-demand and learn about Microsoft Ignite at https://ignite.microsoft.com BRK162 | English (US) | Business Applications #MSIgnite

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Microsoft Events

135K subscribers