Explore GenAI for customer support with Elastic Support Assistant

Explore GenAI for customer support with Elastic Support Assistant | ODFP939

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Dec 112024

Just as generative AI has moved faster than anyone could have expected, Elastic has moved fast and developed assistants aimed at solving different use cases for our customers. The Support Assistant is a generative AI powered chat experience designed to answer a range of questions across all Elastic products. Learn how a RAG architecture powered by Elasticsearch and Microsoft Azure OpenAI delivered impressive results for our users and provided a platform for future generative AI solutions. 𝗦𝗽𝗲𝗮𝗸𝗲𝗿𝘀:

Chris Blaisure

𝗦𝗲𝘀𝘀𝗶𝗼𝗻 𝗜𝗻𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻: This is one of many sessions from the Microsoft Ignite 2024 event. View even more sessions on-demand and learn about Microsoft Ignite at https://ignite.microsoft.com ODFP939 | English (US) #MSIgnite

Explore GenAI for customer support with Elastic Support Assistant | ODFP939

Microsoft Events

Explore GenAI for customer support with Elastic Support Assistant | ODFP939

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Microsoft Events

Transcript

Microsoft Fabric: what's new and what's next | BRK204

IT Strategies for Copilot Administration | BRK281

Java RAG made easy with SpringAI and Elasticsearch

10 Real World Generative-AI Use Cases - No Hype, No Nonsense

Purview for AI Data Security Posture Management DSPM for AI

Simpler smarter and more secure endpoint management with Intune | BRK319

Microsoft Copilot Tutorial - A Beginner's Introduction to Copilot (2025)

Harnessing the power of AI to futurize legacy and mainframe systems | BRKFP389

Enhance IT expertise and efficiency with Copilot in Microsoft Intune | BRK320

Enhancing your CLI with the AI Shell and Copilot in Azure | BRK396

GraphRAG: LLM-Derived Knowledge Graphs for RAG

Optimize endpoint management with automation at scale | ODFP999

AWS Innovate March 2024 | Generative AI use cases | AWS Events

Adaptive cloud: Unify hybrid multi-cloud and edge with Azure Arc | BRK235

Get ready for End of Support (EOS) and the future of AI at work with Windows 11 and | BRK287

Microsoft Ignite Security Forum | ODPREB21

Which AI should you use? Copilot, Copilot Studio, Azure AI Studio and more!

Integrating Generative AI Into Business Strategy: Dr. George Westerman

Houthis ATTACK the Wrong U.S. Fighter Jet – Then THIS Happened…

Developer's guide to building your own agents | BRK 167 (Ignite 2024)