Transforming Customer Service: Azure OpenAI Service and the o1 Model for Billing Support

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Dec 202024

In this video, we address the challenges faced by customer service teams in resolving billing issues and introduce the Azure OpenAI Service and the o1 Model. We highlight how the o1 Model transforms billing support by providing advanced bill explanations, reducing call times, and improving customer satisfaction. Additionally, we showcase a real-world example where the o1 Model identified and resolved a billing error, demonstrating its competitive advantage in creating effortless resolutions and personalized recommendations. Learn More: https://msft.it/6055obWqz #Microsoft #MicrosoftAzure

Transforming Customer Service: Azure OpenAI Service and the o1 Model for Billing Support

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Introduction

Introduction

Introduction

The o1 Model

The o1 Model

The o1 Model

Example

Example

Example

Conclusion

Conclusion

Conclusion

Microsoft Azure

Transforming Customer Service: Azure OpenAI Service and the o1 Model for Billing Support

Chapters

Introduction

Introduction

Introduction

The o1 Model

The o1 Model

The o1 Model

Example

Example

Example

Conclusion

Conclusion

Conclusion

Description

Chapters View all

Introduction

Introduction

Introduction

The o1 Model

The o1 Model

The o1 Model

Example

Example

Example

Conclusion

Conclusion

Conclusion

Microsoft Azure

Transcript

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