Azure Communication Services

Build rich communication experiences with the same secure platform used by Microsoft Teams.

Videos

Maximizing Email Insights with Logs and Events on Azure Communication Services
0:21:40
4/18/2025, Microsoft Reactor
**About this session:** Dive into the world of email analytics and telemetry with Azure Communication Services. In this session, you'll learn how to Set up email logs and events Understand...
Build a Smart Contact Center with Azure Communication Services and OpenAI with Hieu Nguyen Nhu
0:15:39
Learn how to build a cutting-edge AI contact center by seamlessly blending Azure Communication Services with the multi-agent intelligence of Azure OpenAI. This video demonstrates creating a smart...
WhatsApp Messaging and Azure Communication Services
0:20:05
4/4/2025, Microsoft Reactor
**About this session:** Learn how to use Azure to send and receive WhatsApp business messages programmatically from your applications. We’ll cover - Connecting WhatsApp business account with...
Build real time voice agents with Azure Communication Services
0:00:00
4/1/2025, Microsoft Reactor
Following chat bots, voice agents/bots have become the latest craze. Imagine the convenience of conversing with an AI agent that interacts like a human and efficiently assists you in placing...
Add Audio Video Calling Into Your Apps
0:00:00
3/13/2025, Microsoft Reactor
**About this session:** Learn how to add audio and video calling into your app with Azure Communication Services. In this session, you'll create an ACS resource, build a demo app with a...
Exploring SMS Capabilities with Azure Communication Services
0:00:00
3/13/2025, Microsoft Reactor
**About this session:** Learn how to add SMS capabilities to your app. In this hands-on session, you'll learn how to create an Azure Communication Services resource, get a number, file an...
Adapting to Microsoft Exchange Online: Understanding Azure's Email Service Option
0:00:00
12/4/2024, Microsoft Reactor
Microsoft Exchange Online will soon implement significant changes, including a new external recipient rate limit of 2,000 recipients per 24 hours starting January 2025 for new tenants (and July...
Build intelligent apps on .NET using Azure Communication Services | .NET Conf 2024
0:36:45
11/15/2024, dotNET
In this session, we will cover the details of building intelligent communication applications using .NET. Attendees will explore how to leverage the latest features of Azure Communication...
Add multi-channel communication in your RAG app
0:00:00
8/19/2024, Microsoft Reactor
In this session, we will explore how to enhance your Retrieval-Augmented Generation (RAG) applications by integrating various communication channels, including chat, voice, SMS, and WhatsApp,...
Build AI-powered Multi-channel Messaging App
0:00:00
5/30/2024, Microsoft Reactor
Join us for an engaging Reactor event where we'll dive into the world of AI and multi-channel communication. We'll cover the basics of setting up communication channels like SMS, Email, WhatsApp...
Build AI-powered apps on the platform that runs Microsoft Teams and tour the | Studio04
0:10:56
5/30/2024, Microsoft Developer
Azure Communication Services lets you use multichannel communication APIs for adding voice, video, chat, text messaging/SMS, email, and more to build and run applications, and combined with Azure...
Transition smoothly from Twilio Video to Azure
0:00:00
3/5/2024, Microsoft Reactor
If your company relies on Twilio for its video communications, now is the time to explore alternative solutions before it shuts down at the end of 2024. Join us for the livestream where we'll...