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Power Virtual Agents

Service Profile Documentation Resources Videos

 

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Documentation
Resources
Videos
Learning

Documentation

Videos

Connect bots to phone call interactions with Dynamics 365 Customer Service
0:03:27
3/25/2022, Microsoft Power Virtual Agents
Connect bots to phone call interactions with Dynamics 365 Customer Service
Mention and interact with bots within a team channel in Microsoft Teams
0:02:38
3/16/2022, Microsoft Power Virtual Agents
Mention and interact with bots within a team channel in Microsoft Teams
How to properly set up your PVA bot greeting | Build a Bot Minisode
0:03:28
3/10/2022, Microsoft Power Platform
How to properly set up your PVA bot greeting | Build a Bot Minisode
Power Virtual Agents & Adaptive Cards in Microsoft Teams | Chatbot Demo & Tutorial
0:11:55
2/21/2022, YouTube: Microsoft Mechanics
Power Virtual Agents & Adaptive Cards in Microsoft Teams | Chatbot Demo &...
Automated ALM with Power Virtual Agents | Build a Bot
0:22:52
2/17/2022, Microsoft Power Platform
Automated ALM with Power Virtual Agents | Build a Bot
Custom Analytics Revisited | Build a Bot
0:15:32
1/27/2022, Microsoft Power Platform
Custom Analytics Revisited | Build a Bot
more...

Learning

Learning Paths

Create bots with Power Virtual Agents
Create bots with Power Virtual Agents
Published: 8/21/2020, Length: 1:47:00
Learn how to create and manage bots with Power Virtual Agents.
Solution Architect: Design Power Platform solutions
Solution Architect: Design Power Platform solutions
Published: 4/19/2021, Length: 7:06:00
Learn how a solution architect designs solutions.
Create apps, chatbots, flows, and more with Microsoft Dataverse and Teams
Create apps, chatbots, flows, and more with Microsoft Dataverse and Teams
Published: 4/20/2021, Length: 1:04:00
Learn how to create apps, flows, and more with Microsoft Dataverse for Teams

Learning Modules

Get started with Power Virtual Agents bots
Get started with Power Virtual Agents bots
Published: 8/10/2020, Length: 0:47:00
Manage topics in Power Virtual Agents
Manage topics in Power Virtual Agents
Published: 8/17/2020, Length: 0:35:00
Introduction to Power Virtual Agents
Introduction to Power Virtual Agents
Published: 9/25/2020, Length: 0:17:00
Enhance Power Virtual Agents bots
Enhance Power Virtual Agents bots
Published: 8/17/2020, Length: 0:25:00
How to build a basic chatbot
How to build a basic chatbot
Published: 9/25/2020, Length: 0:34:00
more...

Power Virtual Agents News

4/19/2022, MS Tech Community
Microsoft 365 Platform Community (PnP) – April 2022 update
  Microsoft 365 Platform Community (PnP) April 2022 update is out with a summary of the latest guidance, samples, and solutions from Microsoft or from the community for the community. This...
4/12/2022, MS Tech Community
New certification for Power Automate RPA Developers
Microsoft is looking for Power Automate Robotic Process Automation (RPA) Developers to take our new beta exam. RPA developers automate time-consuming and repetitive tasks by using Microsoft Power...
3/30/2022, MS Tech Community
Microsoft Business Applications Launch Event  April 6, 2022
Organizations face new challenges every day. Priorities change, markets shift, opportunities emerge—the pace isn’t slowing down. As your competitors transform their business models and customer...
3/16/2022, MS Tech Community
Announcing the Power Automate RPA Developer Associate certification
We’re pleased to announce the Microsoft Certified: Power Automate RPA Developer Associate certification, which offers you the opportunity to prove your expertise in developing robotic process...
3/15/2022, MS Tech Community
Microsoft 365 Platform Community (PnP) – March 2022 update
  Microsoft 365 Platform Community (PnP) March 2022 update is out with a summary of the latest guidance, samples, and solutions from Microsoft or from the community for the community. This...
2/21/2022, MS Tech Community
Power Virtual Agents & Adaptive Cards in Microsoft Teams | Chatbot Demo & Tutorial
  Extend Microsoft Teams collaboration experiences by embedding intelligent Power Virtual Agents into Teams chat. Build interactive adaptive cards for bots to share information, assign chatbots...
1/18/2022, MS Tech Community
Make a bot for simple interactions in Teams using a Webhook
Introduction Have you ever had an idea to ask a bot to perform a simple interaction? Then this article is for you. A simple interaction could be an answer to a question you asked: You: What...
1/17/2022, MS Tech Community
Microsoft 365 PnP Community – January 2022 update
  Microsoft 365 Community (PnP) January 2021 update is out with a summary of the latest guidance, samples, and solutions from Microsoft or from the community for the community. This article is...
12/22/2021, MS Tech Community
Microsoft 365 PnP Community – December 2021 update
  Microsoft 365 Community (PnP) December 2021 update is out with a summary of the latest guidance, samples, and solutions from Microsoft or from the community for the community. This article is...
11/26/2021, MS Tech Community
Microsoft 365 PnP Community – November 2021 update
  Microsoft 365 Patterns and Practices (PnP) Community November 2021 update is out with a summary of the latest guidance, samples, and solutions from Microsoft or from the community for the...
11/23/2021, MS Tech Community
Sign up for the Azure Bot Service and Power Virtual Agents in A Day Workshop
With the growing demand for organisations to adopt fusion bot development to drive collaborative bot building across pro developers and subject matter experts, tools like Power Virtual Agents are...
11/23/2021, MS Tech Community
Sign up for the Azure Bot Service and Power Virtual Agents in A Day Workshop
With the growing demand for organisations to adopt fusion bot development to drive collaborative bot building across pro developers and subject matter experts, tools like Power Virtual Agents are...