Use Microsoft 365 services with model-driven apps and Microsoft Dataverse

Intermediate
Business User
Functional Consultant
Dynamics 365
Sales
Microsoft Power Platform
Microsoft Dataverse
Power Apps

Microsoft 365 services, such as SharePoint and Microsoft Exchange, can help fill areas where model-driven apps don't have the tools necessary to help meet your specific needs.

Learning objectives

This module explains how to:

  • Integrate email with Microsoft Dataverse to show emails as activities in Dynamics 365 applications and model-driven apps.
  • Examine server-side synchronization and learn why it matters in Power Platform implementations.
  • Review and set up document management options that are available through Microsoft SharePoint.
  • Learn about the app for Outlook and how to deploy it.
  • Tailor the app for Outlook.

Prerequisites

Basic understanding of Dynamics 365 customer engagement apps or Microsoft Power Platform