Microsoft Power Virtual Agents

Power Virtual Agents: Claim bot variables in topics
0:01:22
11/13/2020
In this feature overview video series, we highlight new capabilities included in the latest update to Microsoft Power Virtual Agents. Use two special user-related variables that are populated...
Power Virtual Agents: Microsoft Teams integration
0:03:35
10/29/2020
In this feature overview video series, we highlight new capabilities included in the latest update to Microsoft Power Virtual Agents. Users can add Power Virtual Agents as a discrete app from...
How to build and publish Power Virtual Agents chatbots in Microsoft Teams
0:01:51
10/7/2020
In this video, learn how to build and publish a #PowerVirtualAgents chatbot within Microsoft Teams and deploy it to your team or entire organization. Learn more: https://aka.ms/pvaforteams
Build a Power Virtual Agents chatbot within Microsoft Teams
0:01:18
9/21/2020
Now, with deeper integration between Power Virtual Agents and Microsoft Teams, users can easily create their own digital assistants within Teams and make them available to their colleagues to...
Microsoft Power Virtual Agents | 2020 release wave 1 overview
0:06:08
4/23/2020
In this overview video, we highlight some of the new capabilities included in the latest update to Microsoft Power Virtual Agents. Here are the capabilities covered: • Single sign-on •...
Engage customers with Microsoft's Power Virtual Agents
0:01:27
1/23/2020
In this video, learn how Power Virtual Agents (PVA), integrated in Microsoft Power Platform, can be used anywhere you want to engage the customer beyond customer service. Watch and find out how...
How to sign in directly from within your bot with Power Virtual Agents
0:01:55
1/7/2020
In this video, learn how you can add the ability to authenticate a user in specific topics. For more information, visit: https://aka.ms/TryPVA Learn more: https://aka.ms/PVA/EndUserAuth
Seamless hand-off from virtual to human agents with Power Virtual Agents
0:01:51
1/7/2020
In this video, learn how bot authors can hand-off bot conversations to human agents, seamlessly and contextually, so there is no need for your customer to re-explain their issue when an agent is...
Power Virtual Agents deep dive: How to use slots and entities
0:10:26
1/6/2020
In this video, learn how to use entities to identify specific type of information from a user response with Microsoft Power Virtual Agents. You'll also learn how to teach the bot domain knowledge...
How to use analytics to improve the performance of your bot with Power Virtual Agents
0:02:13
12/19/2019
In this video, learn how to use built-in analytics to gain insights into improving the performance of your bot with Power Virtual Agents. For more information, visit:...
How to get topic suggestions from webpages with Power Virtual Agents
0:02:13
12/18/2019
In this video, learn how to automatically extract topic suggestions from webpages and add them directly to our bot with Power Virtual Agents. For more information, visit:...
How to publish your bot to a website with Power Virtual Agents
0:02:15
12/17/2019
In this video, learn how to publish your bot to a custom website so your customers can interact with it with Power Virtual Agents. Learn more: https://aka.ms/TryPVA