Work with Copilot to enrich commerce operations in Dynamics 365 Commerce

Intermediate
Functional Consultant
Business User
Administrator
Dynamics 365
Commerce
Microsoft Copilot

Microsoft Copilot helps organizations use modern technology with AI-powered capabilities to enhance customer experience and streamline your commerce operations. With Copilot in site builder, merchandisers can create content quickly, while ensuring that the AI-generated market content that Copilot creates is aligned with their target audience and brand tone. Copilot in site builder helps merchandisers achieve higher conversion rates with less effort. 

Learning objectives

This module explains the following concepts:

  • Capabilities of Copilot with Dynamics 365 Commerce
  • Key setup and components of Copilot
  • How to turn on Copilot in your Dynamics 365 Commerce deployment
  • How to use Copilot with the e-commerce site builder

Prerequisites

  • Basic knowledge of finance and operations apps
  • Basic knowledge of Dynamics 365 Commerce
  • Knowledge of retail processes
  • Administrator access to Azure portal for turning on the functionality